In addition to software products, Syscob Pty Ltd is known for its services to Australian exporters. The services related to our products include:
- Onsite training & installation services
- Superb technical support service
- Product maintenance and updates
- Other onsite services tailored to customer needs
For companies whose exports are too infrequent or irregular Syscob Pty Ltd provides an EDI Agency Service (at attractive rates) to obtain AQIS Export Permits and certificates, Customs Export Declaration Numbers and Pre-Receival Advice documents from Australian terminal operators via EDI. Users of this service do not need to pay the cost of either EDI software or communications transport systems to meet statutory export documentation requirements.
Syscob Pty Ltd also offers a Dial-Up EDI Service for exporters who cannot obtain, of justify the cost of, fulltime broadband Internet service. This is particularly useful to exporters in rural or regional locations or those who do not otherwise have a requirement for the Internet.